Shipping policy

Shipping policy

Orders ship from Wenzhou, Zhejiang, China. Available destinations, delivery options and the final shipping charge are shown at checkout. Availability may vary by address and product.

Shipping rates

For eligible United States orders, standard shipping is $8 USD and is free on orders of $70 USD or more. For other eligible international destinations, standard shipping is $8 USD and is free on orders of $80 USD or more. Express shipping from China is $20 USD and is not covered by the free-standard-shipping offer. Checkout displays the rates applicable to your order.

Order processing and delivery

Orders are processed after they are placed. Processing and transit times depend on product availability, destination, delivery method and customs clearance. Any delivery estimate available for your order will be shown at checkout. Contact us before ordering if you need an estimate for a particular product and destination.

Delivery and tracking

Delivery times depend on the destination, carrier, customs clearance and other circumstances. Any delivery estimate shown at checkout is an estimate, not a guarantee. We will provide tracking information when available.

Customs and import charges

International shipments may be subject to import duties, taxes or customs fees. Review the information shown at checkout and contact your local customs authority if you have questions about charges applicable to your destination.

For shipping questions or delivery problems, contact sales@cncow.com with your order number.