Terms of service

Terms of service

These terms apply to your use of CNCOW Official Store and purchases made through cncow.com. The store is operated by 温州伊诺科技有限公司. Contact us at sales@cncow.com.

Products and orders

Please check the product description, specifications, selected variant, quantity, shipping address and total before placing an order. Product images are illustrative; specifications and package contents are stated on the relevant product page. We may contact you if there is an issue with availability, pricing or the information needed to fulfill your order. An order confirmation acknowledges receipt of your order; where permitted by law, we may decline an order and refund any payment received.

Prices and payment

Prices, applicable taxes and shipping charges are displayed at checkout. You agree to provide accurate and current order and payment information. Payment is processed by the payment providers offered at checkout.

Shipping, returns and cancellations

Delivery options and charges are described in our Shipping Policy. Returns, refunds and cancellations are described in our Return and Refund Policy. Your mandatory consumer rights are not limited by these terms.

Website use

You may not use the website unlawfully, interfere with its operation, or infringe the rights of others. Website content is provided for general product information; check suitability and compatibility before use.

Privacy and changes

Our Privacy Policy explains how personal information is handled. We may update these terms for future use; changes do not affect rights or obligations that have already arisen under applicable law.

Consumer rights

Nothing in these terms excludes or limits any rights, remedies or warranties that cannot lawfully be excluded or limited. If any provision is unenforceable, the remaining provisions continue to apply where permitted by law.